Printer Repair Service for Printers, Printer/Cutters and Vinyl Cutters
If your printer has broken down or the print quality has degraded to the point where you need to have it repaired we can offer you 2 choices.
We regularly use approved third party engineers throughout the country which we can coordinate to repair your printer on a time and materials basis. In most cases we are able to diagnose the fault over the phone and will be able to give a clear indication of the cost involved before any committment on your part. If we are not sure what is going to be required from just a phone call, we can arrange for an engineer to visit for a fixed fee and the engineer will be able to confirm exactly what fault(s) require attention and we can then confirm the costs involved. After the repairs have been completed, it may be possible from the engineers report to offer you the choice of putting the machine on to a maintenance contract to avoid unexpected costs in the future.
We can arange for one of Roland's engineers to undertake the repairs for you. If you are considering putting your machine back on a maintenance contract this may actually be the best option. In return for a committment to take out the maintenance contract, Roland will undertake the repairs and offer you a very significant discount on the parts which will go someway to offsetting the cost of the contract.
Please call 01380 871962 to discuss further.